How Not to Design an Airport

February 18, 2008

Ramesh Ramanathan is fuming about Bangalore’s new airport being underdesigned and underconnected (via Ajay Shah’s excellent roundup on infrastructure). As is happening far too often these days, Skimpy beat me to blogging about the main topic. However, that just gives me more stuff to discuss. In fact, I’ll make the whole post an outsider-layperson-dummy’s guide to the Bangalore airport, infrastructure design, infrastructure financing, and maybe even special check-in counters. So. Yeah. Let’s do this shit. In Q&A.

Read the rest of this entry »


Does Not Compute

February 5, 2008

(Cannot… resist… virgin… joke)

Mint comes up with a perplexing paragraph:

While this will be the first time Tata Teleservices will be partnering with a brand such as Virgin, Branson has already formed two similar alliances globally.

(emphasis mine)

So, it’s not Virgin’s first time, but it is Tata Teleservices’? I’m confused.


Even More on Land Sale Reform

February 5, 2008

Barun Mitra has a Mint oped today on why not allowing the free sale of agricultural land is a bad idea. Excerpts:

Which leads us to the question: Why is it legitimate to acquire land for industrial use, but prohibit farmers from consolidating and expanding their landholding to improve agriculture? Why shouldn’t a farmer be able to legitimately acquire a thousand acres?

Indian industry can raise capital from the global market on the basis of a prospectus, which promises performance in the future. But Indian farmers can’t raise adequate capital on the basis of the land asset which they already possess.

However, it is critical that the value of the land of farmers, often their only asset, is maximized, and it is made simple to capitalize. The problem facing the poor is not their poverty, but inability to capitalize their assets. Typically, agricultural land hardly fetches Rs2-3 lakh per acre. Agriculture income, even if the land is cropped twice a year, can hardly be more than Rs30,000 per acre, at current productivity levels.

The industry could also offer shares or bonds in lieu of land. Or even provide alternative land if the farmer decides to continue with his vocation. In an open land market, with protected property rights and security of contract, there would be a wide range of choices to meet almost every requirement.

Very much worth reading. So do read.


Making Roads and Mortgaging Farmland

February 4, 2008

Four months ago, I wrote a post on how allowing the free sale of agricultural land for any use was the best possible move against agricultural distress. My logic in that post was:

  1. Allowing the free and easy conversion of agricultural land for residential, commercial, or industrial purposes creates a liquid market for agricultural land.
  2. The liquid market for agricultural land makes it more acceptable as collateral for lending.
  3. The existence of the liquid market also makes agricultural land more valuable.
  4. Point 2 and Point 3 combine to drive down interest rates and increase the loan amount a farmer can get against his land.
  5. This means that being indebted is not such a problem for farmers.

I now worry that I gave the impression back in October that allowing the sale and conversion of agricultural land was a magic bullet, and that once this happened we would enter a happy agricultural paradise. It isn’t. It’s necessary, but not sufficient. You need other things too. The three most important ones I can think of are:

  1. Farmers actually knowing that they can sell and mortgage their property legally, and knowing what the market rate is. Currently, anybody who wants to buy agricultural land to put up flats or a factory bribes the collector to change the land usage, buys it at a bargain basement rate from the farmer, and then goes ahead and develops it. If land sale is legalised, but the farmer doesn’t know about how much more valuable this makes the land, all that changes is that the developer no longer has to pay a bribe (or as much of one). As I mentioned in the October post, auction sales are a good mechanism to prevent this happening.
  2. Competition in the market for lending. Which means multiple banks lending to rural areas. As things currently stand, I think each Regional Rural Bank has a geographical monopoly on rural banking in its particular region. Discussing how to create viable and competitive rural banking is a blogpost in itself – many blogposts axshully. Maybe later.
  3. The agricultural land needs to be well-connected enough to urban centres that there’s demand for it. Which in turn means rural roads. Rural roads also have the advantage that they make it easier for banks to reach farmers (fulfilling Point 2), and make it easier for multiple land developers to court farmers for their land (fulfilling Point 1).

Happily, this week’s Swaminomics (h/t: Ravikiran) is all about rural roads. Key excerpts:

For every million rupees spent, roads raised 335 people above the poverty line, and R&D 323. Every million rupees spent on education reduced poverty by 109 people, and on irrigation by 67 people. The lowest returns came from subsidies that are the most popular with politicians – subsidies on credit (42 people), power (27 people) and fertilisers (24 people).

For decades, rural roads in India were neglected by most states. Besides, rural employment schemes, starting with Maharashtra’s Employment Guarantee Scheme in the 1970s, created the illusion that durable rural roads could be built with labour-intensive techniques. In practice labour-intensive roads proved not durable at all, and those built in the dry season vanished in the monsoons.

The posts on rural banking and agricultural finance will happen sometime in the future. Work is horrible this month.


Innovation in the Third World

January 21, 2008

This Boston Globe oped (free registration might be required) is astonishing. The author, somebody named Jeremy Kahn, has violated the Sominism-cheat-sheet and Neelakantan’s guide to writing about India left, right, and centre. He appears to have actually understood the nuances of what he’s writing about! And he doesn’t mention caste, growing inequality, pollution, or elephants on the road even once!

OK, that’s the sarcasm out of the way. Seriously, the oped is a very good read. It’s about how Third World conditions are forcing cellphone companies, banks, and Tata Motors to innovate and come up with low-cost technology, and how this means that design and innovation is now splitting up and being driven by two different things: luxury in the First World, and productivity and low costs in the Third World. In the bargain, First World and Third World innovation are both leading to high technology, and the Third World is now actually in a position to export technology to the First World.

 Excerpts:

This might seem like a classic example of the Third World struggling to catch up with the First. After all, people in the United States and Europe have been using ATM cards and the Internet for years to perform the simple banking tasks Das is only now able to do. But look again: The technology used to bring slum-dwellers like Das their first bank accounts is so advanced that it isn’t available to even the most tech-savvy Americans – at least not yet.

This represents a stunning reversal of the traditional flow of innovation. Until recently, consumers in the Third World also had to tolerate third-rate technology. Africa, India, and Latin America were dumping grounds for antiquated products and services. In a market in which some people still rode camels, a 50-year-old car engine was good enough. Innovation remained the exclusive domain of the developed world. Everyone else got hand-me-downs.

And as they do, companies are confronting the unique challenge of making high-tech products cheaply enough to make a profit. In some cases, this means shifting jobs for talented designers and engineers to the developing world – not just to save labor costs, but in order to better understand the markets they are now trying to reach.

“Developing markets offer the best opportunity for global firms to discover what is likely to be ‘next practice,’ as contrasted with today’s best practice,” Prahalad has written. “The low end is a new source of innovation.”

In a globalized world, people in emerging markets want first-class products – but at prices they can afford. Meeting that demand, particularly in countries where basic infrastructure is weak, requires more creativity than designing a product for a more advanced, affluent market.

Read, read. It’s worth the two-minutes it takes to register.


Nationalising Rivers

December 13, 2007

This is brilliant… not:

With several hydro-power projects stuck due to disputes among states over water-sharing and related issues, the Ministry for Water Resources plans to bring some rivers under Central ambit by identifying them as “national rivers” to tap their potential for hydro-power and irrigation.

Speaking to The Indian Express today, Union Minister for Water Resources Saifuddin Soz said: “The country has failed to properly harness the hydro-power and irrigation potential of several rivers due to inter-state disputes. Even conservation of rivers has fallen victim to ownership. For better conservation, better utilisation of irrigation and hydro-power potential and to maintain better flow across states, I plan to get some rivers adopted as national rivers.”

(Indian Express)

Oh joy. So the solution to a tragedy-of-the-commons problem is… to enforce the commons status of the resource in question through the force of law. And instead of removing the scope for disputes, to give the Central government the power to resolve disputes, stakeholders be damned.

Hey, I have an idea! Why don’t we try this for telecom spectrum? Oh, wait…


Airtel EDGE

October 17, 2007

Does anybody actually use EDGE on Airtel? If so,

  • what do you actually do with it?
  • what kind of speed do you get?
  • how do you activate it?

Your answers will help me form a decision about whether I should break the habit of four years and buy a high-end phone.

(Specifically, is it feasible to use it to Twitter and blog on WordPress? You know the sort of posts I write, so keep that in mind, please.)


mChek Goes Live?

September 19, 2007

The much-hyped, long-in-development mChek seems to have gotten a little closer to mainstream commercialisation.

Okay, it’s much hyped only if you follow the telecom sector and read BusinessWorld every week, but within that set of people, it’s hyped enough. mChek is basically this company/ product which allows you to use your mobile phone as either a credit card or a card swipe machine.

So if you’re the guy paying, mChek theoretically allows you to stop carrying five credit cards in your wallet and just use your mobile phone. And if you’re a merchant, mChek lets you skip the pain of installing EDCs with dedicated phone lines, and just use the mobile phone you already have. (That’s the theory – I’ve never seen it in practice.)

Anyway, why I’m saying that it got a little closer to mainstream commercialisation today is that Airtel spammed me and told me that I could now pay my Airtel bill with mChek. Which is the first case I’ve ever seen of a merchant announcing that they would take mChek payments.

The only thing is that I won’t actually be using mChek, since I’ve already set up ECS payment on my credit card. Even if I hadn’t, I probably couldn’t, since mChek seems to be set up only for VISA, and both my cards are Mastercard.

Some thoughts on mChek in general:

  1. mChek actually brings together two of my favourite things: telecom and finance. I approve heartily, because as I’ve pointed out, they’re mostly the same thing.
  2. I think the reason mChek is set up on credit cards rather than on debit cards/ bank accounts is because of RBI regulations which don’t allow bank account transactions on anything other than chequebooks and debit cards. I’m not sure about the details – I’d have to mail some people to check. This is quite a tragedy, because something like this could demolish the costs of transacation banking for banks, and actually spread banking far faster than the FinMin’s diktat to provide no-frills banking accounts.
  3. Since I am a geek when it comes to stuff like this, I’ll go ahead and say it: this doesn’t go far enough. I’m dreaming of the day when your mobile phone credit limit and your credit card limit are the same. Instead of linking your phone to your card, your phone becomes your card. You shop with your phone, and your purchases are included in your mobile bill, whose credit limit is underwritten by your card company.
  4. I wonder what their sales strategy is for bringing merchants on to the system. Their own website admits that this sort of system works best for people like taxi drivers and auto drivers. But how is a startup going to sell to a massively fragmented and unorganised market like this? It’s easier for them to target corporates like Airtel, but for an Airtel, an extra payment system doesn’t have that much value. Or are they planning to piggybank on their partners? The website mentions SBI and ICICI Bank as partners – is this going to show up as a cross-sell target for ICICI’s EDC division? This promises to be interesting.

(And now I regret unsubscribing MobilePundit from my feedreader some months ago. Need to head over there and find out what Veer Chand Bothra’s been saying about mChek now.)


Local Content

August 17, 2007

Why do FM stations play music?

I’m not being facetious here. Indian FM radio stations have been complaining that the royalties they have to pay on music are squeezing their margins and even driving them bankrupt. Not only that, if your value proposition is good/ popular music, you have to compete not only with other FM stations, but with music channels on TV, satellite radio, and CD/ cassette/ MP3 players (which keep getting cheaper every year). How the hell do you make music a USP?

One way to do this ts the Go FM or Radio Indigo way: differentiate yourself and play music which nobody else plays (Western music in their case). Except that Go FM found it couldn’t make any money doing that and moved out of the niche. I sincerely hope Radio Indigo doesn’t go the same way – evenings without Malavika would be intolerable – but let’s not get too optimistic. In the US, niches are large enough or valuable enough to support themed stations – country, jazz, or rock – in India, they don’t seem to be, or at least radio stations can’t figure out how to crack the market.

Extending this, why not differentiate yourself by not playing royalty and fee-based music at all (or substantially less). Ways to do this would include:

  • Play music owned by smaller companies who don’t have enough bargaining power1 to charge significant royalties. This does raise the frightening possibility of FM radio stations dedicated to struggling Bhangra acts from Doaba, or Bhojpuri film music, but hey, there’s probably a market out there.
  • Chuck recorded music altogether. Get local musicians into the studio and let them play live. This will lead to a lot of crap going out over the airwaves, but will also help in the discovery of true gems. It also has immense branding scope. Radio City Bangalore used to do this on Sundays – I don’t know if they still do.
  • Chuck music altogether. Just have people talking. This could be radio drama, or talk radio. Regulations prohibit private stations from doing news, but they can still do interviews and current affairs. And if the subject is city-specific, the audience is matched to the content. MTV is forced to make shows with an all-India appeal, but FM stations can make shows customised to their own, city-sized coverage areas. This is being done in Bangalore – Indigo decided to run Independence Day specials on people who had made a difference – and they interviewed a guy who had volunteered to become a Bangalore traffic warden. It was completely Bangalore-specific, with nothing to do with the rest of India. I loved it. (In fact, it’s what prompted the post.) Finally, there was quality MSM coverage of local issues. And Radio City has been doing similar stuff for ages, Wimpy assures me.

The question is, why aren’t more stations doing this more of the time. Some reasons I can think of are:

  1. Supply side issues for music: playing local musicians requires local musicians to exist in the first place. Even if they exist, setting up a system to find, filter and record them is going to be long and painful.
  2. Supply-side issues for non-music: this is going to be a real problem. Doing radio dramas or current affairs or talk shows means you either have to hire stars or create them, whether it’s drama stars or journalists or presenters. So first you’ve got to fight to find talent – a massive problem in India especially right now – and then you’ve got to fight to prevent TV channels from poaching it.
  3. Demand side issues for music: Gut-feel, this is probably the most major issue. I don’t think India has developed a long tail consumption culture yet. Eardrums2 might all be chasing Himesh Reshammiya rather than the neighbourhood rock band/ Carnatic singer/ school choir. But is this just an issue of bad marketing?
  4. Demand side issues for non-music: Gut feel again, this is probably the most minor issue. Going by the success of TV news channels, as a concept there’s probably enough demand for talk radio or current affairs, especially if it’s localised. The problem is going to be with the level of localisation. In Bangalore or Pune, one city affairs channel should be enough. But Bombay will have different audiences and advertisers for town, for the western suburbs, for the central suburbs, and for Navi Mumbai. Delhi will have similar problems, though perhaps not as extreme. Perhaps this is why stations in Delhi and Mumbai are so homogenuous – chasing 20% of the music listening audience is still going to give you a bigger audience than chasing all the current affairs listeners in Delhi.

To a limited extent, localised non-music content has taken off, even if it’s just small segments like traffic and weather updates. These are low-investment and replicable, though, and I’m waiting for differentiated content to come up.

There are two more posts I can make on this topic now that I’ve started off: one on the regulatory changes that would make localised content spring up faster, and another one on why localised content matters so much. Sadly, my post backlog is massive, and I’m making no promises about when/ if I ever write them.


1: Or as it’s called in Punjabi, aukaat.
2: If the unit of TV viewership is the eyeball, shouldn’t the unit of radio listenership be the eardrum?


I Spoke Too Soon

January 17, 2007

Three months ago, I blogged about Airtel not coming up with anything new, and wondered if they’d been left behind in the innovation race. Very embarassing, considering all that they’ve been doing the past month.

First up, there’s the Songcatcher service. The technology was invented in Europe a year or two ago, if I recall correctly. At that time, the application being talked about was to identify a song on the radio you liked. The service would identify it and send you an SMS with the names of the song and the artist. Not really a great business model.

But along comes Airtel, and uses it to selll ringback tones, allowing customers to skip all that painful SMSing or navigating through menus. Bam! You’ve got a commercially viable business model, and the technology finally meets the publilc. Awesome. And Airtel is so good at this- looking for existing technology. adapting it to the local environment, and bringing it to market.

Next, there’s this Business Standard report about Airtel tying up with SBI to turn mobile phones into virtual Kisaan Credit Cards. Lovely again. They’ve had a tieup with ICICI bank to implement credit card on/ through mobile for some time now, but that has just been a test project in Mumbai and Delhi. This takes it to the next level. Of course, it would really explode if the RBI regulation that restricts mobiles from being used as debit cards was removed.

And finally, today’s Business Standard article has more on the payments front. Airtel’s entered a global alliance to develop a platform for remittances over mobile phones.

The (mobile) payments business is so exciting these days that it deserves a blogpost to itself. Heck, I’d love to make a presentation on it the next time there’s a BarCamp in South India. But until then, this will have to do.